How it Works :: Frequently Asked Questions

Below are the most frequently asked questions about our Jewish personals, dating services and Jewish dating online.

Members, please see the Member FAQ.

How much does it cost to join Frumster?
Who is Frumster meant for?
What are the different Jewish outlooks on Frumster?
Can people undergoing a giyur (conversion) join the service?
Can separated people join the service?
Can I have more than one account on Frumster?
I am a shadchan/friend/relative of a single person and I want to register him/her. Can I?
Why do I need to provide Frumster with my real name and phone number when registering?
Can anyone see my e-mail address or my real name?
Can I lie about my age, height or other personal information?
I forgot my password. How can I be reminded?
I am married and no longer need Frumster. How can I remove my account?

How much does it cost to join Frumster?
There is currently no charge to join Frumster, conduct searches, be listed in searches, and to receive message notifications from other members. Members who choose to upgrade to a Premium Membership also have the ability to communicate with other members through our secure network and take advantage of other benefits, such as professional dating advice and more! Premium Membership costs as little as $19.95/month.

The Jewish Marriage Fund, a subsidiary of the nonprofit organization, Ohr layehudim, Inc., provides premium upgrades each month to those in financial need. Applications are accepted between the 23rd to the end of each month. Logged in members should scroll down to the bottom of the subscription purchase page for application instructions.^top

Who is Frumster meant for?
Frumster is for Jewish singles who are serious about finding a marriage partner and building a Jewish home.^top

What are the different Jewish outlooks on Frumster?
You can choose between Jewish and Jewish Orthodox when joining Frumster. Jewish members may choose from Reform, Conservative, Conservadox, Traditional, Traditional & Growing, or Other.

If you join as Jewish Orthodox, you will have several observance categories you can choose from to best classify yourself. Because these labels may be understood differently in different parts of the world, we have published guidelines to help facilitate searches based on this important measure of compatability.^top

Can people undergoing a giyur (conversion) join the service?
Gerim (converts) are as welcome to join as Jews by birth. However, you must wait until the halachic giyur process is finished before joining.^top

Can separated people join the service?
Only unmarried individuals may join Frumster. If you are separated but not yet halachically divorced, do not try to join. You must also have a civil divorce to join.^top

Can I have more than one account on Frumster?
No. Only one membership is allowed per person.^top

I am a shadchan/friend/relative of a single person and I want to register him/her. Can I?
No. Every member should be signing up by him/herself and represent him/herself only. If you know people who want to get married, do not sign up in their name or for them - just suggest to them that they sign up themselves. Do not act as an agent for anyone else.^top

Why do I need to provide Frumster with my real name and phone number when registering?
Frumster prides itself on running the most serious and sincere service. All profiles are screened not only for religious level, but for a sincerity in wanting to get married and a readiness to sincerely do so through the Frumster system. Providing your real name and contact information during registration adds another dimension of sincerity and accountability. Frumster may at times contact a member to verify the accuracy of a profile.^top

Can anyone see my e-mail address or my real name?
No other member can see your e-mail address, your real name, or your phone number. This personal and confidential information is not seen at any time by anyone except for the Frumster administrators. Any messages that are sent to you by another member are sent through the secure and anonymous Frumster messaging system. The system then sends a notification to your external e-mail address (delivery to external e-mail is not guaranteed; it is suggested that members logon to the system on occasion to check for new mail), informing you that you have a message waiting in your Frumster message box (on the website). The member sending you the message at no time sees your e-mail address, real name, or phone number. It is up to you if you wish to exchange e-mail addresses or other contact information with another member.^top

Can I lie about my age, height or other personal information?
Members are expected to be truthful in their profiles; lying will not be tolerated. Nobody should be ashamed about their age or anything else. Anyone caught lying in their profile may be removed and banned from the service.^top

I forgot my password. How can I be reminded?
f you've forgotten your password, go to http://www.frumster.com/forgot.php.^top

I am married and no longer need Frumster. How can I remove my account?
If you are married, you need to delete your membership permanently. You can do this from the Member Home Page under Account Services after you log in to the system. You must login to Frumster in order to remove your account. Your account cannot be removed by a request through the support form. Please click here if you forgot your password.^top